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Vagent is a insightful call management tool that helps businesses manage calls on a single business number. It offers features such as call routing, call recording, call transfer, call barging, in call conferencing etc. With VAgent businesses can intelligently route calls to different departments as per callers requirement.
The solution is quite simple, businesses can use a single toll-free or virtual number for handling all the calls. All calls coming on these numbers can be transferred to multiple agents with business intelligence.
VAgent comes with a number of power pact features.
VAgent offers detailed analytics & reporting to measure call performance.
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